Retail Sales Lead & Coach - Elevate Customer Experience

KnitWell Group; West Palm Beach (FL); On-site; USD 26,000 - 38,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

Ann Taylor is recruiting for a Sales Lead at our Palm Beach Outlets location. You will be a key team member delivering personalized customer experiences and guiding associates. Work with the Store Manager to master store operations and be ready to step in as manager when needed.

You will help onboard and develop a highly engaged team, uphold visual standards, and use tools to drive a profitable, customer-focused environment, including omnichannel experiences.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help each associate excel in customer interactions.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Leadership

Communication

Coaching

Tools

POS system

Job description

Ann Taylor is recruiting for a Sales Lead at our Palm Beach Outlets location. You will be a key team member delivering personalized customer experiences and guiding associates. Work with the Store Manager to master store operations and be ready to step in as manager when needed.

You will help onboard and develop a highly engaged team, uphold visual standards, and use tools to drive a profitable, customer-focused environment, including omnichannel experiences.