Retail Sales Lead - Elevate Guest Experience & Coaching

Ann Taylor; Miami (FL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor is hiring a Sales Lead in Miami, FL. You will play a key role in delivering personalized customer experiences and supporting associates. You will collaborate with the Store Manager to mentor the team, uphold brand standards, and ensure a smooth omnichannel experience.

The role emphasizes leadership, coaching, and flexibility, with evenings, weekends, and holidays as part of the schedule. Join a brand that values customer service and operational excellence.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Proficient with point-of-sale systems.
• Strong communication and coaching skills.
• Flexible schedule including evenings, weekends, and holidays.
• Ability to organize, delegate, and prioritize deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS system proficiency

Communication & coaching

Flexible availability

Organization & prioritization

Tools

POS software

Job description

Ann Taylor is hiring a Sales Lead in Miami, FL. You will play a key role in delivering personalized customer experiences and supporting associates. You will collaborate with the Store Manager to mentor the team, uphold brand standards, and ensure a smooth omnichannel experience.

The role emphasizes leadership, coaching, and flexibility, with evenings, weekends, and holidays as part of the schedule. Join a brand that values customer service and operational excellence.