Retail Sales & Framing Specialist — Omni-Channel

Michaels; Blaine (MN); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Employee discounts

Job summary

Michaels in Blaine, MN is hiring for a retail associate to provide friendly customer service, locate products, and guide shoppers through their visit. You’ll handle checkout, enroll customers in rewards, and support omnichannel processes like Buy Online Pickup in Store and Ship From Store.

Team members assist with stocking, merchandising, and store recovery, while upholding SOPs, safety, and brand standards. Physical work and flexible hours are expected in this position.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand and move throughout the store.
• Willingness to work nights, weekends and early mornings.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards; enroll them.
• Educate customers on VOC survey.
• Assist with BOPIS and SFS Omni channel processes.
• Participate in truck unload, stocking, and planogram processes.
• Maintain in-stock store and complete merchandise recovery and go-back processes.
• Support shrink and safety programs; follow SOPs and company policies.
• Interact respectfully with others and model company vision and values.
• Cross trained in Custom Framing selling and production.

Skills

Customer service

Cash handling

Merchandise stocking

Point of sale

Tools

POS system

Job description

Michaels in Blaine, MN is hiring for a retail associate to provide friendly customer service, locate products, and guide shoppers through their visit. You’ll handle checkout, enroll customers in rewards, and support omnichannel processes like Buy Online Pickup in Store and Ship From Store.

Team members assist with stocking, merchandising, and store recovery, while upholding SOPs, safety, and brand standards. Physical work and flexible hours are expected in this position.