Retail Sales & Floor Support Specialist

Nordstrom; Virginia (MN); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Merchandise Discount

Healthcare benefits

Job summary

Nordstrom Rack is hiring team members to join Sales, Cashier, Stock and Fulfillment departments in a fast-paced store environment. You will create a smooth fitting room experience, drive Nordstrom Rewards initiatives, and keep stockrooms organized while ensuring merchandise is accurately ticketed and inventory is up to date.

A day in Stock Support or Fulfillment includes receiving freight, fulfilling orders, shipping, and keeping selling floors and backrooms clean and organized.

Qualifications

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative and a high level of ownership.
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment.
• The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (STOCK SUPPORT OR FULFILLMENT ROLE)
• The ability to work a flexible schedule based on business needs.

Responsibilities

• Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor.
• Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program.
• Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed.
• Work with the team to ensure the sale's floor stays "runway ready" through re-merchandising and straightening throughout the day.
• Assist customers with a variety of transactions through a seamless and friendly experience.
• Demonstrate expertise in all technologies used in the store environment.
• Defuse customer situations and provide resolutions in a timely and effective manner.
• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments.
• Fulfill customer orders in a timely manner following quality standards.
• Prepare and ship customer's orders following quality, packing and shipping standards.
• Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes.
• Assist in maintaining clean and organized selling floors and stockrooms.
• Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures.

Skills

Clear communication

Accountability

Ownership

Organizational skills

Flexibility

Lifting capability

Job description

Nordstrom Rack is hiring team members to join Sales, Cashier, Stock and Fulfillment departments in a fast-paced store environment. You will create a smooth fitting room experience, drive Nordstrom Rewards initiatives, and keep stockrooms organized while ensuring merchandise is accurately ticketed and inventory is up to date.

A day in Stock Support or Fulfillment includes receiving freight, fulfilling orders, shipping, and keeping selling floors and backrooms clean and organized.