Customer Experience & Fulfillment Associate

Nordstrom, Inc.; Brea (CA); On-site; USD 26,000 - 28,000; Part time

Benefits offered by this job

Merchandise Discount

Health benefits

Retirement plan

Paid Time Away

Job summary

Nordstrom, Inc. is seeking team members for Nordstrom Rack to support sales and stock roles in-store. You will assist customers, handle checkout, manage fitting rooms, and keep stockrooms organized. The job emphasizes flexibility, teamwork and a positive customer experience across departments.

Roles involve operating the POS system, maintaining clean floors, and supporting events and promotions while delivering a seamless shopping experience for guests in a fast-paced environment.

Qualifications

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative and a high level of ownership.
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment.
• The ability to work a flexible schedule based on business needs.

Responsibilities

• Ensure the salesfloor stays runway ready and re-merchandise throughout the day.
• Assist customers at the cash register across platforms and operate the point-of-sale system.
• Support as a fitting room attendant by greeting customers and organizing returns to the floor.
• Keep stockrooms organized and ensure merchandise is checked in and properly ticketed.
• Demonstrate expertise in store technologies and uphold operational standards.
• Promote Nordstrom Rewards and assist in daily store operations.

Skills

Clear communication

Interpersonal skills

Accountability

Organizational skills

Flexibility

Point-of-sale system

Tools

Point-of-sale system

Job description

Nordstrom, Inc. is seeking team members for Nordstrom Rack to support sales and stock roles in-store. You will assist customers, handle checkout, manage fitting rooms, and keep stockrooms organized. The job emphasizes flexibility, teamwork and a positive customer experience across departments.

Roles involve operating the POS system, maintaining clean floors, and supporting events and promotions while delivering a seamless shopping experience for guests in a fast-paced environment.