Retail Sales Floor Associate - Customer Experience Pro

The TJX Companies, Inc.; Calumet City (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision

Job summary

Marshalls at The TJX Companies, Inc. is seeking team members to deliver a highly satisfying customer experience in a fast-paced store environment in Calumet City, IL.

You will embody customer experience principles, maintain a clean store, and support merchandise and loss prevention standards while cross-training across areas as needed. The role emphasizes strong service, multi-tasking, and collaboration with peers and supervisors.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking.

Responsibilities

• Model established customer experience practices with customers.
• Promote credit and loyalty programs.
• Accurately rings customer purchases/returns and handles cash per procedures.
• Maintain merchandising standards and prepare items for the floor.
• Support store recovery and safety initiatives.
• Adhere to labor laws and store policies.

Skills

Customer service

Communication

Organization

Multi-tasking

Adaptability

Retail experience

Job description

Marshalls at The TJX Companies, Inc. is seeking team members to deliver a highly satisfying customer experience in a fast-paced store environment in Calumet City, IL.

You will embody customer experience principles, maintain a clean store, and support merchandise and loss prevention standards while cross-training across areas as needed. The role emphasizes strong service, multi-tasking, and collaboration with peers and supervisors.