Seasonal Retail Associate — Customer Experience

TJX; Chicago (IL); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health insurance

Paid holidays/vacation/sick

Job summary

Marshalls, part of TJX Companies, offers a dynamic retail environment where you will deliver outstanding customer service and support store operations in Chicago. You will engage with customers, promote loyalty programs, and maintain clean, organized merchandising standards across the sales floor.

The role emphasizes teamwork, strong communication, and the ability to multi-task in a fast-paced setting. A flexible schedule and a customer-first mindset are essential to thrive here.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and embodying customer experience principles.
• Accurately rings customer purchases and returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising standards and prepares merchandise for the sales floor.
• Supports store operations and loss prevention standards and participates in safety initiatives.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Physical strength

Job description

Marshalls, part of TJX Companies, offers a dynamic retail environment where you will deliver outstanding customer service and support store operations in Chicago. You will engage with customers, promote loyalty programs, and maintain clean, organized merchandising standards across the sales floor.

The role emphasizes teamwork, strong communication, and the ability to multi-task in a fast-paced setting. A flexible schedule and a customer-first mindset are essential to thrive here.