Retail Sales & Customer Experience Specialist

Goodwill Industries of the Valleys; Roanoke (VA); On-site; USD 15,000 - 21,000; Full time

Job summary

Goodwill Industries of the Valleys is seeking a retail associate to support daily store operations. The role includes customer service, cash register transactions, and aiding donors with donations, while ensuring a clean and welcoming shopping environment.

Responsibilities include greeting customers, bagging merchandise, stocking shelves, and maintaining security and safety inside the store to maximize profitability and provide training opportunities.

Qualifications

• Ability to read, write, and communicate verbally.
• Ability to perform basic math skills.
• Must be able to work independently.
• Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
• Ability to work within a team situation.
• Positive, friendly attitude and a neat, clean, and well-groomed appearance.
• Ability to perform the essential functions with or without accommodation.

Responsibilities

• Customer service and cash register sales.
• Facility security and maintenance.
• Greeting and assisting customers; bagging/wrapping merchandise.
• Displaying merchandise and stocking shelves.
• Cleaning cash wrap area, counters, and front of store.
• Hanging, rotating merchandise and maintaining store appearance.

Skills

Read/Write/Verbal comunication

Basic math

Independent worker

Team player

Customer service

Cash handling

Friendly appearance

Education

High school diploma or GED

Retail experience preferred

Cash register experience preferred

Job description

Goodwill Industries of the Valleys is seeking a retail associate to support daily store operations. The role includes customer service, cash register transactions, and aiding donors with donations, while ensuring a clean and welcoming shopping environment.

Responsibilities include greeting customers, bagging merchandise, stocking shelves, and maintaining security and safety inside the store to maximize profitability and provide training opportunities.