Guest Experience & Sales Specialist

Macy's, Inc.; Austin (TX); Presencial; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) match

Paid time off (PTO)

Eight paid holidays

Merchandise discounts

Employee Assistance Program

Descripción de la vacante

Macy's, Inc. is seeking a Retail Selling Colleague to blend selling with genuine hospitality, delivering standout shopping experiences. You’ll understand each customer’s needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in fitting rooms.

This role centers on achieving selling goals through customer engagement, loyalty program promotion, and teamwork, while keeping the space welcoming, clean, and inviting for every visitor.

Formación

• Customer-focused selling with warmth and hospitality.
• Ability to meet daily sales goals and drive loyalty program adoption.
• Strong communication with customers and teammates.
• Comfort handling cash and operating POS equipment.

Responsabilidades

• Greet customers, understand needs, and recommend products.
• Keep sales floor and fitting rooms clean and organized.
• Promote loyalty program and drive sales to meet targets.
• Build relationships to encourage repeat visits and positive experiences.
• Stay informed about new arrivals and promotions.

Conocimientos

Customer service

Communication

Teamwork

Sales goals

Herramientas

Cash register

POS system

Handheld devices

Descripción del empleo

Macy's, Inc. is seeking a Retail Selling Colleague to blend selling with genuine hospitality, delivering standout shopping experiences. You’ll understand each customer’s needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in fitting rooms.

This role centers on achieving selling goals through customer engagement, loyalty program promotion, and teamwork, while keeping the space welcoming, clean, and inviting for every visitor.