Retail Sales Associate - Travel & Member Services

AAA Club Alliance; Langhorne (Bucks County); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with company match

Paid time off

Paid parental leave

Volunteer day per year

Free AAA Membership

Learning reimbursement

Job summary

AAA Club Alliance is hiring a full-time Retail Sales Associate in Langhorne, PA. You will drive sales and provide concierge service in a busy retail environment, helping members with memberships, travel planning, and related referrals.

The role requires solid sales and customer service experience, strong communication, and the ability to multitask across multiple programs. Notary or willingness to obtain within 6 months is noted. Benefits include PTO, 401k, and paid holidays.

Qualifications

• Previous sales and customer service experience required.
• Strong written and verbal communication to engage members.
• Proficient computer skills and multitasking in a fast-paced retail setting.
• Notary Public designation or willingness to obtain within 6 months of employment.

Responsibilities

• Consistently up-sell and cross-sell AAA products, memberships, credit cards and insurance referrals.
• Assist members in planning domestic travel, including car rentals and hotels.
• Answer overflow Roadside Assistance calls during peak volumes for timely service.
• Provide backup support in Cashiering, Tag and Title, and IDEMIA services when applicable.

Skills

Sales experience

Customer service

Communication skills

Notary Public (or willing to obtain)

Geography knowledge

Education

High school diploma or equivalent

Job description

AAA Club Alliance is hiring a full-time Retail Sales Associate in Langhorne, PA. You will drive sales and provide concierge service in a busy retail environment, helping members with memberships, travel planning, and related referrals.

The role requires solid sales and customer service experience, strong communication, and the ability to multitask across multiple programs. Notary or willingness to obtain within 6 months is noted. Benefits include PTO, 401k, and paid holidays.