Retail Sales Associate — Fashion & Customer Experience

EXPRESS; Sparks (NV); Sur place; USD 17 000 - 26 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Merchandise discount

Paid Time Off

Parental leave

Résumé du poste

PHOENIX is seeking a Retail Sales Associate for an Express outlet in Sparks to deliver exceptional customer experiences and support store operations. You will maintain the sales floor, process transactions, and assist customers with product selections and loyalty programs.

The role requires 0–2 years of retail experience, a High School diploma or equivalent, and flexible availability including nights and weekends.

Qualifications

• High School diploma or equivalent.
• 0–2 years of relevant retail experience (minimum 6 months).
• Proficient with iPad and POS registers.
• Flexible availability including nights, weekends and non-business hours.
• Ability to meet physical requirements.

Responsabilités

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Connaissances

Retail experience

Customer service

Communication skills

Team collaboration

Formation

High School or Equivalent

Description du poste

PHOENIX is seeking a Retail Sales Associate for an Express outlet in Sparks to deliver exceptional customer experiences and support store operations. You will maintain the sales floor, process transactions, and assist customers with product selections and loyalty programs.

The role requires 0–2 years of retail experience, a High School diploma or equivalent, and flexible availability including nights and weekends.