Retail Sales Associate - Same Day Pay & Benefits

Goodwill of Greater Washington; Rockville (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Same-day pay

PTO

Life insurance

Dental and vision benefits

Pet insurance

Employee discounts

EAP

401(k) match after 1 year

Job summary

Goodwill of Greater Washington is seeking a retail team member dedicated to delivering excellent customer service in-store, by phone, and on the floor. You will manage merchandise placement, operate the register, and handle cash with accuracy while maintaining a professional appearance.

The role also involves store upkeep, security awareness, and helping customers with selections in a cooperative environment.

Qualifications

• Ability to effectively communicate with customers and GGW associates.
• Provide exceptional customer service to all customers.
• Ability to settle customer complaints.
• Basic math skills.
• Ability to stand for up to 7 hours per shift.
• Ability to bend and lift up to 40 pounds frequently.
• Basic working knowledge of computer applications and the internet.

Responsibilities

• Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.
• Assures merchandise is placed on the sales floor in a timely manner
• Able to ensure items are rung accurately on the register
• Demonstrates accurate cash handling skill to include but is not limited to making change, operate and maintain the cash register, check and charge card machine, and use of a calculator
• Maintains knowledge of merchandise and answers customer’s questions courteously and promptly
• Keeps floor merchandise neat and orderly (racks, shelves, bins, and hangers) and assists customers with purchase selections.
• Maintains clean professional appearance
• Maintain an orderly and clean register area
• Maintain familiarity with store security procedures and exercise security practices when necessary
• Perform general housekeeping responsibilities to include: store upkeep duties as needed to include sweeping, mopping, vacuuming, wiping shelves, and dusting (including restrooms and dressing rooms)
• Perform other duties as assigned by management

Skills

Customer service

Cash handling

Basic math

Stamina

Lifting up to 40 lb

Communication

Education

High School Diploma or equivalent

Job description

Goodwill of Greater Washington is seeking a retail team member dedicated to delivering excellent customer service in-store, by phone, and on the floor. You will manage merchandise placement, operate the register, and handle cash with accuracy while maintaining a professional appearance.

The role also involves store upkeep, security awareness, and helping customers with selections in a cooperative environment.