Retail Sales Associate - Same-Day Pay & Customer Focus

Goodwill of Greater Washington; Gainesville (VA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Same day pay

Paid holidays

PTO

Holiday pay premium

Life insurance

Disability insurance

Medical, dental, vision

Pet insurance

Employee discounts

EAP access

401(k) with match

Job summary

Goodwill of Greater Washington is seeking a retail team member to provide friendly service, manage sales, and help customers find items in-store. You will handle transactions, answer questions, and keep the floor neat and organized.

We offer robust benefits, including same-day pay, accrued PTO, paid holidays, premium holiday pay, life insurance, short/long-term disability, medical/dental/vision, pet insurance, employee discounts, EAP access, and a 403(b)/401(k) plan with employer match after 1

Qualifications

• Effective communication with customers and GGW associates.
• Provide exceptional customer service to all customers.
• Settle customer complaints.
• Perform basic math skills.
• Stand for up to 7 hours per 8-hour shift.
• Lift up to 40 pounds frequently.
• Basic computer applications and internet knowledge.

Responsibilities

• Provide professional, courteous service to customers in-store, outside of the store, and on the phone.
• Ensure merchandise is placed on the sales floor in a timely manner
• Ring items accurately on the register
• Demonstrate accurate cash handling and operate the cash register, card machines, and calculator
• Maintain knowledge of merchandise and answer customer questions promptly
• Keep floor merchandise neat and assist customers with purchase selections
• Maintain a clean professional appearance

Skills

Customer communication

Exceptional customer service

Complaint resolution

Basic math

Stand for long hours

Lift up to 40 lbs

Computer basics

Education

High School Diploma or equivalent

Tools

Cash register

Point of Sale (POS)

Internet basics

Job description

Goodwill of Greater Washington is seeking a retail team member to provide friendly service, manage sales, and help customers find items in-store. You will handle transactions, answer questions, and keep the floor neat and organized.

We offer robust benefits, including same-day pay, accrued PTO, paid holidays, premium holiday pay, life insurance, short/long-term disability, medical/dental/vision, pet insurance, employee discounts, EAP access, and a 403(b)/401(k) plan with employer match after 1