Retail Sales Associate - Part-Time

The-Orvis-Company-7; Charlotte (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Monthly Team Incentive Program

Employer Matched 401(k) savings plan

Generous associate discount

Travel credits

Job summary

Orvis seeks a Sales Associate in Charlotte to inspire and outfit customers for outdoor adventures. You will work with the Store Manager and Lead Retail Guide to create a welcoming store atmosphere and deliver exceptional service.

You'll develop product knowledge, engage customers authentically, and leverage assets across Orvis’ omnichannel retail platform while maintaining a safe, presentable storefront. Join a team that values nature, balance, and customer delight.

Qualifications

• Friendly and inviting personality capable of building relationships with customers and co-workers.
• Delivery of world-class customer service through empathy and customer-centric thinking.
• Ability to develop in-depth knowledge of Orvis products and services and to suggest products authentically.

Responsibilities

• Create a store atmosphere that is welcoming and inclusive.
• Serve as a brand ambassador and lead by example in a fast-paced retail environment.
• Demonstrate core values of surprising and delighting customers, taking pride in our product, and protecting what we love.

Skills

Friendly personality

Customer service

Brand ambassador

Empathy

Product knowledge

Omnichannel retail

Job description

Posted Wednesday, August 12, 2026 at 5:00 AM

At Orvis, our Sales Associates are front line Retail Guides—inspiring, outfitting, and guiding customers on their outdoor adventures.

Orvis is where passion and a career meet.

Seeking a dynamic Retail Guide who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. Working alongside the Store Manager and Lead Retail Guide, you will:

• Create a store atmosphere that is welcoming and inclusive
• Serve as a brand ambassador and lead by example in a fast-paced retail environment
• Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love

WE’RE LOOKING FOR:

• Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe
• Delivery of world-class customer service through empathy, critical thinking and customer centricity
• Ability to develop in-depth knowledge of Orvis products and services, engage customers and to suggest product in an authentic and helpful manner
• Entrepreneurial spirit and the ability to leverage assets across Orvis’ omnichannel retail platform
• Current computer skills and the ability to learn and apply business programs
• Ability to handle ambiguity, use sound judgement, and solve problems for customers
• Creativity and visual merchandising skills are a plus
• Utilizing time between customers to enhance store presentation through merchandising, maintaining standards, and restocking
• Ability to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor sets
• Maintain a safe, clean and orderly workspace by following all safety policies and procedures

WHAT WE OFFER:

We offer a retail career experience like no other. To be at their best, we recognize that our Retail Guides need time to recharge and connect with nature. We believe in ensuring a great work/life balance, maintaining store operating hours that focus on our most productive periods,and offering a comprehensive benefits package including:

• Monthly Team Incentive Program
• Employer Matched 401(k) savings plan
• Generous associate discount, and opportunities to earn travel credits