Retail Sales Associate

The-Orvis-Company-7; Houston (TX); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Team incentive

401(k)

Employee discount

Travel credits

Job summary

Orvis in Houston is seeking a Retail Guide to be on the front line, outfitting customers for outdoor adventures and creating a welcoming store atmosphere. You will work alongside the Store Manager and Lead Retail Guide to educate customers and serve as a brand ambassador in a fast-paced environment.

Responsibilities include delivering world-class service with empathy, developing product knowledge, and supporting merchandising and inventory tasks while maintaining safety and a positive team vibe.

Qualifications

• Genuine customer focus and ability to build relationships.
• Deliver world-class service through empathy and listening.
• Develop in-depth knowledge of Orvis products to advise authentically.
• Entrepreneurial spirit and ability to leverage omnichannel assets.
• Current computer skills and willingness to learn business programs.
• Comfort with ambiguity, sound judgment and problem solving.
• Creativity and merchandising sense is a plus.
• Maintain store presentation and restock between customers.
• Ability to lift up to 30 pounds and handle merchandise.

Responsibilities

• Create a welcoming store atmosphere and engage customers.
• Serve as brand ambassador in a fast-paced retail environment.
• Demonstrate care for customers and co-workers while delivering excellent service.

Skills

Customer service

Relationship building

Empathy

Product knowledge

Computer skills

Problem solving

Merchandising

Stamina

Tools

POS system

Job description

Posted Monday, August 17, 2026 at 5:00 AM

At Orvis, our Sales Associates are front line Retail Guides-inspiring, outfitting, and guiding customers on their outdoor adventures.

Orvis is where passion and a career meet.

Seeking a dynamic Retail Guide who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. Working alongside the Store Manager and Lead Retail Guide, you will:

• Create a store atmosphere that is welcoming and inclusive
• Serve as a brand ambassador and lead by example in a fast-paced retail environment
• Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love

WE'RE LOOKING FOR:

• Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe
• Delivery of world-class customer service through empathy, critical thinking and customer centricity
• Ability to develop in-depth knowledge of Orvis products and services, engage customers and to suggest product in an authentic and helpful manner
• Entrepreneurial spirit and the ability to leverage assets across Orvis' omnichannel retail platform
• Current computer skills and the ability to learn and apply business programs
• Ability to handle ambiguity, use sound judgement, and solve problems for customers
• Creativity and visual merchandising skills are a plus
• Utilizing time between customers to enhance store presentation through merchandising, maintaining standards, and restocking
• Ability to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor sets
• Maintain a safe, clean and orderly workspace by following all safety policies and procedures

WHAT WE OFFER:

We offer a retail career experience like no other. To be at their best, we recognize that our Retail Guides need time to recharge and connect with nature. We believe in ensuring a great work/life balance, maintaining store operating hours that focus on our most productive periods,and offering a comprehensive benefits package including:

• Monthly Team Incentive Program
• Employer Matched 401(k) savings plan
• Generous associate discount, and opportunities to earn travel credits