Lead Retail Sales Associate

The-Orvis-Company-7; Minneapolis (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, vision, and dental coverage

Monthly Team Incentive Program

Employer Matched 401(k) savings plan

Paid time off and holiday pay

Generous associate discount

Travel credits with Orvis Adventures -

Fly Rod loaner program

Job summary

Orvis in Minneapolis, MN is seeking a Lead Retail Guide to inspire customers and outfit them for outdoor adventures. You will work with the Store Manager to create a welcoming atmosphere, lead a team, and ensure exceptional service.

The role emphasizes relationship building, coaching selling opportunities, and maintaining safety and merchandising standards in a dynamic retail setting.

Qualifications

• Friendly and inviting personality, ability to build relationships and care for customers and co-workers.
• Ability to engage customers and suggest products authentically.
• Confidence in observing and coaching selling opportunities to develop the team.
• Strong computer skills; ability to learn and apply business programs.
• Ability to solve problems for customers and associates; good judgment.
• Reliability and responsibility to open and close the store.
• Creativity and visual merchandising skills are a plus.
• Ability to reach, move and handle merchandise; lift up to 30 pounds.
• Ability to lead the sales floor for extended periods.
• Maintain a safe, clean and orderly workspace by following safety policies.

Responsibilities

• Create a store atmosphere that is welcoming and inclusive.
• Serve as a brand ambassador and lead by example in a fast-paced retail environment.
• Set the tone for your team to consistently deliver an exceptional customer experience.
• Demonstrate Orvis core values of delighting customers and protecting what we love.

Skills

Friendly personality

Customer engagement

Observation and coaching

Computer skills

Problem solving

Reliability

Creativity

Visual merchandising

Leadership on sales floor

Safety compliance

Tools

POS systems

Job description

Posted Thursday, July 30, 2026 at 5:00 AM

At Orvis, our Sales Associates are front line Retail Guides- inspiring, outfitting, and guiding customers on their outdoor adventures.

Orvis is where passion and a career meet.

Seeking a dynamic LEAD RETAIL GUIDE who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. Working alongside the Store Manager, you will:

• Create a store atmosphere that is welcoming and inclusive
• Serve as a brand ambassador and lead by example in a fast-paced retail environment
• Set the tone for your team to consistently deliver an exceptional customer experience
• Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love

WE'RE LOOKING FOR:

• Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe
• Ability to engage customers and to suggest product in an authentic and helpful manner
• Confidence in observing and coaching selling opportunities to develop the team
• Strong computer skills; ability to learn and apply business programs and assist others
• Ability to solve problems for customers and associates, handling ambiguity with sound judgment
• Reliability and responsibility to open and close the storeCreativity and visual merchandising skills are a plus
• Ability to reach, move, and handle merchandise, reaching high and crouching low, lifting up to 30 pounds, and the stamina to execute floor sets
• Ability to lead the sales floor for extended periods of time
• Maintain a safe, clean and orderly workspace by following all safety policies and procedures

WHAT WE OFFER:

We offer a retail career experience like no other. To be at their best, we recognize that our Retail Guides need time to recharge and connect with nature. We believe in ensuring a great work/life balance, maintaining store operating hours that focus on our most productive periods,and offering a comprehensive benefits package including:

• Medical, vision, and dental coverage
• Monthly Team Incentive Program
• Employer Matched 401(k) savings plan
• Paid time off and holiday pay
• Generous associate discount, and opportunities to earn travel credits in partnership with Orvis Adventures - Travel Division
• Fly Rod loaner program

To access our California Applicant Privacy Notice, follow this link: https://www.orvis.com/california-applicant-notice.html