Retail Sales Associate & Key Holder — Bonus Eligible

DXL Group; Orland Park (IL); On-site; USD 22,592 - 25,430; Full time

Benefits offered by this job

Quarterly bonuses

401(k) Plan

Medical/Dental/Vision Plans

Life Insurance

Disability Plans

Paid Holidays

Sick/Personal Days

Vacation Time

Job summary

DXL Group, the largest specialty retailer of men's Big + Tall apparel, seeks a Retail Sales Associate, Key Holder dedicated to delivering an unmatched guest experience. You will coach team members, become a product knowledge expert, and drive sales in a fast-paced setting.

Benefits include access to a 401(k) plan, medical/dental/vision options, paid holidays, and quarterly bonuses for the team. The role emphasizes customer service excellence and teamwork in a free-standing store format.

Qualifications

• High school diploma or equivalent (college/university degree helpful not required).
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time and learning about needs, preferences and lifestyle.
• Serve as a product knowledge expert with ability to sell a broad range of apparel, including private labels and tailored clothing.
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and procedures.

Skills

Customer service

Coaching team

Sales knowledge

Education

High school diploma or equivalent

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, seeks a Retail Sales Associate, Key Holder dedicated to delivering an unmatched guest experience. You will coach team members, become a product knowledge expert, and drive sales in a fast-paced setting.

Benefits include access to a 401(k) plan, medical/dental/vision options, paid holidays, and quarterly bonuses for the team. The role emphasizes customer service excellence and teamwork in a free-standing store format.