Retail Key Holder - Lead, Coach, and Earn Bonuses

DXL Group; San Leandro (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Quarterly bonuses

Base hourly wage with commission

Job summary

DXL Group, the largest specialty retailer of men's Big + Tall apparel, seeks a Retail Sales Associate, Key Holder to build lasting guest relationships and deliver an unmatched in-store experience. You will guide a fast-paced team, acting as a product knowledge expert across private labels, name brands, and tailored clothing.

The role emphasizes coaching on selling skills and operations. The position offers a base hourly wage with commission potential and a quarterly bonus based on store

Qualifications

• High school diploma or equivalent; college/university degree helpful not required.
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution.
• Ability to lift up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions to learn about needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell a broad range of apparel, including private labels and top brands
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

Skills

Customer service

Coaching

Product knowledge

Education

High school diploma

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, seeks a Retail Sales Associate, Key Holder to build lasting guest relationships and deliver an unmatched in-store experience. You will guide a fast-paced team, acting as a product knowledge expert across private labels, name brands, and tailored clothing.

The role emphasizes coaching on selling skills and operations. The position offers a base hourly wage with commission potential and a quarterly bonus based on store