Retail Sales Associate: Guest-First Service & Expert

MaineGuide

Skowhegan (ME)

On-site

USD 21,000 - 26,000

Full time

3 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Tuition reimbursement

Lifestyle reimbursement

Mentorship programs

Online learning

Vacation

Holidays

Parental leave

Job summary

New Balance is seeking Retail Sale Associates for Skowhegan, ME. You will deliver exceptional customer service, share expert product knowledge, and guide customers through the purchase process ensuring a positive brand experience.

You will greet customers, understand their needs, educate on features and benefits, and close sales while keeping the floor neat and well stocked. Competitive hourly pay and comprehensive benefits are offered.

Qualifications

Greet customers and establish contact with a friendly, helpful attitude.
Understand customer needs and recommend suitable products.
Educate customers on features, benefits, and sizing.
Assist with efficient and accurate transactions while maintaining brand standards.

Responsibilities

Provide customer service using proper selling techniques and the GUEST service model.
Greet and make customer contact.
Understand the customer's needs.
Educate the customer on product features and benefits.
Solve customer questions and problems.
Transact the sale with upselling and effective closing.
Fit customers with appropriate NB products and sizes.
Inform customers about promotions and offers.
Keep the sales floor neat, organized and stocked.
Ensure items are labeled and price-marked correctly.
Protect products by tagging, monitoring, and reporting shrinkage and security issues.
Follow safety regulations and report accidents or near misses.