Customer-Focused Retail Sales Pro

New Balance, Inc.; Skowhegan (ME); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Lifestyle reimbursement

Vacation days

Holidays

Parental leave

Tuition reimbursement

Associate discount

Online learning

Job summary

New Balance in Skowhegan, ME is seeking a Retail Sales Associate to deliver exceptional customer service, demonstrate product knowledge, and drive sales in a fast-paced environment.

Roles include greeting customers, assisting with fitting and recommendations, processing transactions, and maintaining a clean, well-stocked floor. The position offers weekend/holiday shifts and competitive hourly pay.

Qualifications

• Must be 18 years of age or older.
• Past retail experience preferred, but not necessary.
• Willingness to work weekends and holidays.
• Ability to lift up to 50 lbs with assistance.
• Familiarity with cash registers and basic math.
• Strong customer service and verbal communication skills.
• Ability to work in a team environment.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Correctly measure and fit customers with appropriate NB product.
• Inform customers about promotions and store events.
• Keep the floor neat, organized, and well stocked.
• Ensure items are labeled and priced correctly.
• Protect products by tagging, monitoring, and reporting shrinkage and security issues.
• Follow safety regulations and report accidents promptly.

Skills

People person

Customer service

Verbal communication

Team player

Cash handling

Basic math

Job description

New Balance in Skowhegan, ME is seeking a Retail Sales Associate to deliver exceptional customer service, demonstrate product knowledge, and drive sales in a fast-paced environment.

Roles include greeting customers, assisting with fitting and recommendations, processing transactions, and maintaining a clean, well-stocked floor. The position offers weekend/holiday shifts and competitive hourly pay.