Retail Sales Associate - Full Time

Kids for the Future; Columbus (OH); On-site; USD 29,000 - 36,000; Full time

Job summary

American Freight is seeking a Retail Sales Associate in Columbus, OH to enhance customer experiences and drive sales. The role requires day, evening, and weekend availability for full-time positions, with flexible scheduling for part-time openings.

You will assist customers, handle transactions, and stay knowledgeable about products and delivery options. Responsibilities include identifying customer needs, guiding them to solutions, maintaining store standards, and collaborating with team

Qualifications

• Candidate must provide proactive consultative sales assistance.
• Ability to identify customer needs and provide appropriate solutions.
• Willingness to complete required training and ongoing learning.

Responsibilities

• Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
• Meet or exceed associate performance standards consistently
• Understand website navigation and leverage technology to assist customers when product is not in store
• Maintain knowledge of merchandise lines, features, benefits, and availability
• Process customer transactions in the POS system (sales, returns, exchanges)
• Complete required training in the expected timeframe and participate in ongoing learning
• Partner with other selling and sales support associates and cashiers to provide superior customer service
• Perform other duties as assigned

Skills

Customer service

POS knowledge

Product understating

Tools

POS system

Job description

• Location 900 Morse Rd.,Columbus, OH, 43229,United States
• Employee Type Non-Exempt - FT

Description

The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.

The Retail Sales Associate will also:

• Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
• Meet or exceed associate performance standards consistently
• Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
• Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
• Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
• Complete required training in the expected timeframe, and participate in ongoing learning opportunities
• Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
• Perform other duties as assigned

American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.