Flexible-Scheduling Retail Sales Associate

Kids for the Future; Columbus (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

American Freight in Columbus, OH is seeking a Retail Sales Associate to enhance the customer experience and drive profitable sales through proactive consultative assistance. Availability for day, evening, and weekend shifts is required for full-time roles; part-time options offer flexible scheduling.

The candidate will identify customer needs, stay informed about merchandise, process POS transactions, and collaborate with teammates to ensure a clean, well-merchandised store.

Qualifications

• Proven ability to assist customers and upsell using approved practices.
• Effective communication and problem-solving to meet customer needs.
• Comfort with using a POS system to complete transactions.

Responsibilities

• Identify customer needs and provide appropriate solutions using approved selling practices and guidelines.
• Meet or exceed associate performance standards consistently.
• Understand website navigation and leverage technology to facilitate the customer experience when product is not available in-store.
• Maintain knowledge of merchandise lines, features, and availability; respond to customer needs including delivery/installation options.
• Process customer transactions in the POS system, including sales, returns, and exchanges per procedures.
• Complete required training in the expected timeframe and participate in ongoing learning opportunities.
• Collaborate with team to deliver superior customer service (locate merchandise, assist customers, answer phones, ring register).
• Perform other duties as assigned.

Skills

Customer service

POS

Communication

Tools

POS system

Job description

American Freight in Columbus, OH is seeking a Retail Sales Associate to enhance the customer experience and drive profitable sales through proactive consultative assistance. Availability for day, evening, and weekend shifts is required for full-time roles; part-time options offer flexible scheduling.

The candidate will identify customer needs, stay informed about merchandise, process POS transactions, and collaborate with teammates to ensure a clean, well-merchandised store.