Retail Sales Associate - Part Time

Kids for the Future; Columbus (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

American Freight in Columbus, OH is seeking a Retail Sales Associate to enhance the customer experience and drive profitable sales through proactive consultative assistance. Availability for day, evening, and weekend shifts is required for full-time roles; part-time options offer flexible scheduling.

The candidate will identify customer needs, stay informed about merchandise, process POS transactions, and collaborate with teammates to ensure a clean, well-merchandised store.

Qualifications

• Proven ability to assist customers and upsell using approved practices.
• Effective communication and problem-solving to meet customer needs.
• Comfort with using a POS system to complete transactions.

Responsibilities

• Identify customer needs and provide appropriate solutions using approved selling practices and guidelines.
• Meet or exceed associate performance standards consistently.
• Understand website navigation and leverage technology to facilitate the customer experience when product is not available in-store.
• Maintain knowledge of merchandise lines, features, and availability; respond to customer needs including delivery/installation options.
• Process customer transactions in the POS system, including sales, returns, and exchanges per procedures.
• Complete required training in the expected timeframe and participate in ongoing learning opportunities.
• Collaborate with team to deliver superior customer service (locate merchandise, assist customers, answer phones, ring register).
• Perform other duties as assigned.

Skills

Customer service

POS

Communication

Tools

POS system

Job description

• Location 900 Morse Rd.,Columbus, OH, 43229,United States
• Employee Type Non-Exempt - PT

Description

The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.

The Retail Sales Associate will also:

• Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
• Meet or exceed associate performance standards consistently
• Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
• Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
• Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
• Complete required training in the expected timeframe, and participate in ongoing learning opportunities
• Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
• Perform other duties as assigned

American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.