Retail Sales Associate – Fashion Brand Experience

EXPRESS; Cedar Park (IL); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical, pharmacy, dental and vision

401(k) and Roth 401(k) with Company 1:

Merchandise discount

Paid Time Off

Parental leave for new moms and dads

Express merchandise discount

Learn & Earn incentive program

YouDecide voluntary benefits

Job summary

PHOENIX Retail, LLC, operating Express, seeks a Retail Sales Associate for the Lakeline store to deliver a great in-store experience, assist with stocking, cleaning and merchandising. You will help customers, process transactions and support ongoing promotions.

Responsibilities include maintaining a clean sales floor, assisting with product launches, and driving loyalty programs while providing excellent service and teamwork across the store.

Qualifications

• Education: High School or Equivalent.
• 0-2 years of relevant job experience - minimum 6 months.
• Proficient in use of technology (iPad, registers).
• Meets availability criteria including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room.
• Follow company policies and procedures to ensure safety of associates and customers.
• Assist with product launch changes according to SOP.
• Provide a great customer experience and deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately to reduce wait times.
• Positively resolve customer service issues and communicate resolutions to Store Management.
• Drive credit and loyalty programs by explaining benefits and encouraging participation.
• Other essential functions as directed by supervisor.

Skills

Customer service

Communication

Teamwork

Education

High School or Equivalent

Tools

iPad

POS registers

Job description

PHOENIX Retail, LLC, operating Express, seeks a Retail Sales Associate for the Lakeline store to deliver a great in-store experience, assist with stocking, cleaning and merchandising. You will help customers, process transactions and support ongoing promotions.

Responsibilities include maintaining a clean sales floor, assisting with product launches, and driving loyalty programs while providing excellent service and teamwork across the store.