Retail Sales Associate — Fashion & Customer Experience

EXPRESS; Austin (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX Retail, LLC, operating Express, is seeking a part-time Retail Sales Associate at Barton Creek in Austin, TX. You will deliver a great in-store experience, assist with stocking, and process transactions efficiently.

The role requires 0–2 years experience, high school diploma, and availability for nights/weekends. Training on store policies, loyalty programs, and product launches will be provided. Benefits include medical/dental/vision and a 401(k) with company match.

Qualifications

• Education: High School or Equivalent.
• Years of Experience: 0-2 of relevant job experience - minimum 6 months.
• Proficient in use of technology (iPad, registers).
• Meets defined availability criteria, including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Skills

Retail experience

Customer service

Verbal communication

Written communication

Teamwork

Education

High school diploma

Tools

iPad

Point of sale (POS)

Job description

PHOENIX Retail, LLC, operating Express, is seeking a part-time Retail Sales Associate at Barton Creek in Austin, TX. You will deliver a great in-store experience, assist with stocking, and process transactions efficiently.

The role requires 0–2 years experience, high school diploma, and availability for nights/weekends. Training on store policies, loyalty programs, and product launches will be provided. Benefits include medical/dental/vision and a 401(k) with company match.