Retail Sales Associate – Express/Bonobos (Merch Discount)

EXPRESS; Burlington (MA); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX Retail, LLC seeks a Retail Sales Associate for our Burlington Mall location to deliver excellent in-store experiences for Express and Bonobos customers. You will maintain a clean, organized sales floor, assist with stock, and process transactions quickly while upholding store standards.

The role requires 0–2 years of retail experience, basic tech proficiency with iPad and POS registers, and availability for nights and weekends.

Responsibilities

• Maintain a clean, organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.

Job description

PHOENIX Retail, LLC seeks a Retail Sales Associate for our Burlington Mall location to deliver excellent in-store experiences for Express and Bonobos customers. You will maintain a clean, organized sales floor, assist with stock, and process transactions quickly while upholding store standards.

The role requires 0–2 years of retail experience, basic tech proficiency with iPad and POS registers, and availability for nights and weekends.