Retail Sales Associate – Modern, Confident Style

EXPRESS; Springfield Township (Delaware County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX Retail, LLC, operating Express and Bonobos brands, is seeking a Retail Sales Associate for the Springfield location. The role involves maintaining a clean, safe, and inviting sales floor, processing transactions efficiently, and delivering an exceptional customer experience across hours including nights and weekends.

Ideal candidates may have 0–2 years of retail experience, comfort with iPad and POS registers, and the ability to meet physical requirements.

Qualifications

• High school diploma or equivalent requirement.
• 0-2 years of relevant job experience (minimum 6 months).
• Proficient with iPad and point-of-sale registers.
• Willingness to work nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing customer wait time.
• Positively resolve customer service-related issues and communicate resolutions to Store Management.
• Drive credit and loyalty programs by explaining benefits and encouraging participation.
• Other essential functions as directed by your supervisor.

Skills

Customer service

Communication

Teamwork

Education

High School or Equivalent

Tools

iPad

POS registers

Job description

PHOENIX Retail, LLC, operating Express and Bonobos brands, is seeking a Retail Sales Associate for the Springfield location. The role involves maintaining a clean, safe, and inviting sales floor, processing transactions efficiently, and delivering an exceptional customer experience across hours including nights and weekends.

Ideal candidates may have 0–2 years of retail experience, comfort with iPad and POS registers, and the ability to meet physical requirements.