Retail Sales Associate - Express & Bonobos Brand Experience

Express; Milford (CT); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Medical, pharmacy, dental and vision

401(k) and Roth 401(k) with Company  |

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX Retail, LLC is seeking a Retail Sales Associate at Connecticut Post for the Express brand. You will deliver a great in-store shopping experience, stock and assist with store operations, and help customers with checkout and loyalty programs.

The role requires availability including nights/weekends, with a focus on providing excellent customer service and maintaining store standards. Compensation reflects part-time/full-time status and benefits.

Qualifications

• Education: High School or Equivalent
• Years of Experience: 0-2 of relevant job experience - minimum 6 months
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends and non-business hours
• Meets physical requirements

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Skills

Customer service

Verbal communication

Teamwork

Retail experience

Education

High School or Equivalent

Tools

iPad

Registers

Job description

PHOENIX Retail, LLC is seeking a Retail Sales Associate at Connecticut Post for the Express brand. You will deliver a great in-store shopping experience, stock and assist with store operations, and help customers with checkout and loyalty programs.

The role requires availability including nights/weekends, with a focus on providing excellent customer service and maintaining store standards. Compensation reflects part-time/full-time status and benefits.