Retail Sales Associate: Elevate Customer Experience

Ross Stores, Inc.; Philadelphia (Philadelphia County); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to deliver a positive shopping experience by providing excellent customer service and supporting daily store operations.

You will assist customers, process transactions, manage returns, and promote products to boost sales. Responsibilities include stocking, merchandising, and maintaining a clean, organized store floor and stockroom, while encouraging participation in promotions and loyalty programs.

Qualifications

• Experience in a fast-paced retail environment.
• Strong attention to detail and teamwork.
• Ability to handle transactions accurately.

Responsibilities

• Assisting customers with product questions and recommending merchandise based on their needs and preferences.
• Processing sales transactions, including cash handling and credit card payments.
• Managing customer returns and exchanges in accordance with company policies.
• Promoting products and identifying opportunities to increase sales through add-on and upsell recommendations.
• Supporting inventory management by stocking merchandise, replenishing displays, and monitoring product levels.
• Maintaining a clean, organized, and safe sales floor and stockroom environment.
• Encouraging customer participation in store promotions, programs, and loyalty initiatives.
• Contributing to a friendly, efficient, and customer-focused shopping experience.

Skills

Customer service

Cash handling

Upselling

Job description

Ross Stores, Inc. is seeking a Retail Associate to deliver a positive shopping experience by providing excellent customer service and supporting daily store operations.

You will assist customers, process transactions, manage returns, and promote products to boost sales. Responsibilities include stocking, merchandising, and maintaining a clean, organized store floor and stockroom, while encouraging participation in promotions and loyalty programs.