Retail Sales Associate — Elevate Customer Experience

Daiso USA; Madera (CA); On-site; USD 19,286 - 24,796; Full time

Job summary

Daiso USA in Madera, CA, is seeking a Store Sales Associate to deliver exceptional customer service, assist shoppers, and support store operations. You will greet customers, answer questions, and recommend products while handling transactions and maintaining a clean, organized space.

As needed, you may support lead shifts, coordinate tasks, and help with opening/closing duties, contributing to a positive shopping experience and store profitability.

Qualifications

• High School Diploma or GED.
• 0-2 years of relevant retail, customer service, or sales experience preferred.
• Prior retail sales experience is a plus.
• Excellent communication and customer service skills.
• Ability to handle cash transactions and operate POS systems.

Responsibilities

• Greet and direct customers in a friendly and professional manner.
• Answer questions about products, promotions, discounts, and special offers.
• Identify customer needs and recommend products or solutions.
• Upsell through product recommendations and stay aware of new promotions.
• Operate the cash register and process cash, card, and other payments accurately.
• Maintain a clean, organized, and safe sales floor and checkout area.
• Assist with stock, merchandising, and back-stock organization.
• Support lead shifts and follow store leadership guidance as needed.

Skills

Communication

Customer service

Problem solving

Teamwork

Time management

Cash handling

Education

High School Diploma or GED

Tools

POS system

Job description

Daiso USA in Madera, CA, is seeking a Store Sales Associate to deliver exceptional customer service, assist shoppers, and support store operations. You will greet customers, answer questions, and recommend products while handling transactions and maintaining a clean, organized space.

As needed, you may support lead shifts, coordinate tasks, and help with opening/closing duties, contributing to a positive shopping experience and store profitability.