Retail Sales Associate — Customer‑Focused & Team‑Driven

Daiso USA; Monterey Park, Northern (CA, KY); Hybrid; USD 22,000 - 29,000; Full time

Job summary

Daiso USA in Monterey Park, CA is seeking a Store Sales Associate who delivers friendly, attentive service, helps customers identify needs, answers questions about products, and promotes store promotions. You will process transactions, maintain displays, restock, and keep the floor clean and welcoming.

When leading shifts, you may assist with opening/closing, task delegation, and coordinating daily store activities while maintaining high standards of accuracy and loss prevention.

Qualifications

• High School Diploma, GED, or equivalent preferred.
• 0-2 years of relevant retail, customer service, or sales experience preferred.
• Prior retail sales experience is a plus.
• Prior experience supporting opening/closing, task coordination, training, or shift support is a plus for Lead Shift assignments.

Responsibilities

• Greet and direct customers in a friendly and professional manner.
• Answer customer questions about products, promotions, discounts, and special offers.
• Identify customer needs and recommend products or solutions to support the shopping experience.
• Upsell through appropriate product recommendations and maintain awareness of new products and promotions.
• Promptly resolve customer concerns when able and elevate complaints to store leadership when necessary.
• Organize merchandise on shelves and restock when low or empty.
• Maintain a clean, organized, and safe sales floor, checkout area, and back stock area.
• Operate the cash register and accurately process payments.
• Complete store administrative tasks as directed by the Store Manager.

Skills

Customer service

Communication

Cash handling

POS systems

Team support

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Job description

Daiso USA in Monterey Park, CA is seeking a Store Sales Associate who delivers friendly, attentive service, helps customers identify needs, answers questions about products, and promotes store promotions. You will process transactions, maintain displays, restock, and keep the floor clean and welcoming.

When leading shifts, you may assist with opening/closing, task delegation, and coordinating daily store activities while maintaining high standards of accuracy and loss prevention.