Retail Sales Associate — Elevate Customer Experience & Benefits

EXPRESS; Livermore (CA); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Medical, dental and vision coverage

401(k) and Roth 401(k) with Company +6

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX Retail, LLC is seeking a Retail Sales Associate for the California market to provide a high level of customer service and support for the Express brand. You will maintain the selling floor, assist with transactions, and help drive loyalty programs to enhance the shopping experience.

Part-time opportunities require evenings and weekend availability; pay ranges from $16.90 to $24.05 per hour, with benefits including health coverage, 401(k) matching, merchandise discounts, and time off.

Qualifications

• Education: High School or equivalent
• Years of Experience: 0-2 of relevant job experience - minimum 6 months
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends and non-business hours
• Meets physical requirements

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers
• Follow company policies and procedures to ensure the safety of all our associates and customers
• Assist with product launch changes according to company SOP
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model
• Process transactions quickly and accurately reducing the customers wait time
• Positively resolve customer service-related issues as they arise and determine resolution or escape further - communicate all issues and resolutions to Store Management
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate
• Other essential functions may occur as directed by your supervisor

Skills

Customer service

Communication

Teamwork

Retail experience

Tech proficiency

Education

High School diploma

Tools

iPad

Registers

Job description

PHOENIX Retail, LLC is seeking a Retail Sales Associate for the California market to provide a high level of customer service and support for the Express brand. You will maintain the selling floor, assist with transactions, and help drive loyalty programs to enhance the shopping experience.

Part-time opportunities require evenings and weekend availability; pay ranges from $16.90 to $24.05 per hour, with benefits including health coverage, 401(k) matching, merchandise discounts, and time off.