Retail Sales Associate — Elevate Customer Experience

The TJX Companies, Inc.; Carbondale (IL); On-site; USD 17,000 - 24,000; Full time

Job summary

HomeGoods at The TJX Companies, Inc. is seeking a customer-focused team member to deliver exceptional service in our Carbondale, IL store. You will engage with customers, support loyalty programs, and help maintain a clean, organized selling floor.

Responsibilities include processing transactions, restocking merchandise, and supporting safety and loss prevention efforts. A flexible schedule and strong communication are essential for success in this role.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Model and deliver exceptional customer experiences.
• Promote credit and loyalty programs.
• Ring customer purchases and returns accurately following procedures.
• Maintain merchandising standards and floor readiness.
• Prepare merchandise for sale and participate in store recovery.
• Keep store orderly, clean, and safe; support loss prevention and safety programs.
• Assist in other duties as assigned by store leadership.

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Flexible schedule

Physical strength

Job description

HomeGoods at The TJX Companies, Inc. is seeking a customer-focused team member to deliver exceptional service in our Carbondale, IL store. You will engage with customers, support loyalty programs, and help maintain a clean, organized selling floor.

Responsibilities include processing transactions, restocking merchandise, and supporting safety and loss prevention efforts. A flexible schedule and strong communication are essential for success in this role.