Retail Sales Associate — Delight Customers, Grow Career

Goodwill-of-Greater-Washington-; Bowie (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Same day pay

PTO

Life insurance

Dental and vision benefits

Pet insurance

Employee discounts

EAP

403(b)/401(k) with match

Job summary

Goodwill of Greater Washington is seeking an energetic Sales Associate to be the friendly face of our store. You will help customers, restock and arrange merchandise, and operate the POS system with accuracy.

The role emphasizes courteous service, merchandise knowledge, and a neat appearance in a fast-paced retail setting. Ideal candidates have strong customer service skills, basic math, and the ability to stand for long periods and lift items as needed.

Qualifications

• Ability to effectively communicate with customers and GGW associates.
• Provide exceptional customer service to all customers.
• Ability to settle customer complaints.
• Ability to perform basic math skills.
• Must be able to stand for up to 7 hours per shift and lift up to 40 pounds.

Responsibilities

• Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.
• Assures merchandise is placed on the sales floor in a timely manner.
• Able to ensure items are rung accurately on the register.
• Demonstrates accurate cash handling skill including making change and operating the register.
• Maintains knowledge of merchandise and answers customer questions promptly.
• Keeps floor merchandise neat and orderly and assists customers with purchase selections.
• Maintains a clean, professional appearance.
• Performs general housekeeping duties as needed (sweeping, mopping, vacuuming, restrooms, dressing rooms).
• Performs other duties as assigned by management.

Skills

Customer service

Communication

Cash handling

Basic math

Physical stamina

Computer skills

Education

High School Diploma or equivalent

Tools

POS system

Job description

Goodwill of Greater Washington is seeking an energetic Sales Associate to be the friendly face of our store. You will help customers, restock and arrange merchandise, and operate the POS system with accuracy.

The role emphasizes courteous service, merchandise knowledge, and a neat appearance in a fast-paced retail setting. Ideal candidates have strong customer service skills, basic math, and the ability to stand for long periods and lift items as needed.