Retail Sales Associate — Customer Service & POS Expert

storesalesassociate; Homewood (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

CITITRENDS, Inc. is seeking a Sales Associate to deliver exceptional customer service and maintain strong product knowledge to enhance shopper satisfaction. You will engage with customers, uphold store policies, and contribute to a positive work culture within a dynamic retail setting.

The role requires proactive communication, integrity, and the ability to work effectively across a fast-paced multi-location environment. Evening and weekend availability is expected as part of a flexible schedule.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Deliver excellent customer service and have knowledge of merchandise to achieve customer satisfaction.
• Process freight, assist with price changes/markdowns, balance registers, and handle cash/checks/credit cards according to policy.
• Support store management with merchandising and loss prevention procedures, and maintain housekeeping and safety standards.

Skills

Excellent communication

Organizational skills

Flexible schedule

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. is seeking a Sales Associate to deliver exceptional customer service and maintain strong product knowledge to enhance shopper satisfaction. You will engage with customers, uphold store policies, and contribute to a positive work culture within a dynamic retail setting.

The role requires proactive communication, integrity, and the ability to work effectively across a fast-paced multi-location environment. Evening and weekend availability is expected as part of a flexible schedule.