Retail Sales Associate - Customer Service & Cash Handling

storesalesassociate; Springfield (MA); On-site; USD 17,000 - 22,000; Full time

Job summary

Citi Trends, a leading value-priced urban apparel retailer in Springfield, MA, is seeking a Store Sales Associate to provide friendly service and support store operations.

You will process transactions, assist with price changes, merchandise the sales floor, and uphold loss prevention procedures while maintaining a professional appearance and welcoming customers. Flexibility for nights and weekends is required.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Skills

Excellent communication

Organizational skills

Flexible schedule including nights and

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends, a leading value-priced urban apparel retailer in Springfield, MA, is seeking a Store Sales Associate to provide friendly service and support store operations.

You will process transactions, assist with price changes, merchandise the sales floor, and uphold loss prevention procedures while maintaining a professional appearance and welcoming customers. Flexibility for nights and weekends is required.