Retail Sales Associate: Customer Service & POS

Citi Trends; Springfield (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Citi Trends in Springfield, GA is seeking a Store Sales Associate who delivers friendly, knowledgeable customer service and assists customers with merchandise. You will manage transactions, participate in markdowns, and help maintain the sales floor with a positive attitude.

The role requires good communication, basic math skills, and the ability to work a flexible schedule including nights and weekends. A high school diploma or equivalent is preferred, and you will be expected to follow store

Qualifications

• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform basic math calculations.

Responsibilities

• Processes freight
• Assisting with price changes/markdowns
• Balances register according to company policy
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies.
• Performs other duties as may be assigned.

Skills

Communication

Organization

Flexible Schedule

Math

Education

High School Diploma or Equivalent

Job description

Citi Trends in Springfield, GA is seeking a Store Sales Associate who delivers friendly, knowledgeable customer service and assists customers with merchandise. You will manage transactions, participate in markdowns, and help maintain the sales floor with a positive attitude.

The role requires good communication, basic math skills, and the ability to work a flexible schedule including nights and weekends. A high school diploma or equivalent is preferred, and you will be expected to follow store