Store Sales Associate — Fashion & Customer Expert

storesalesassociate; West Springfield (MA); On-site; USD 28,000 - 34,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate to join our team in West Springfield, MA. You will assist customers, process transactions, stock shelves, and maintain store cleanliness while upholding company policies.

The role requires a high school diploma, strong communication, and the ability to work nights and weekends. Your daily duties include cash handling, policy explanations, loss prevention support, and delivering friendly service to shoppers.

Qualifications

• Excellent communication and organizational skills are required.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance cash register according to company policy and handle all cash, checks, and credit cards.
• Explain exchange/refund policies to customers and assist with customer service.
• Assist management with merchandising on the sales floor and stock levels.
• Support Loss Prevention procedures and report incidents of theft or dishonesty.
• Maintain professional appearance and adhere to store policies and safety procedures.

Skills

Excellent communication

Organizational skills

Flexible schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Store Sales Associate to join our team in West Springfield, MA. You will assist customers, process transactions, stock shelves, and maintain store cleanliness while upholding company policies.

The role requires a high school diploma, strong communication, and the ability to work nights and weekends. Your daily duties include cash handling, policy explanations, loss prevention support, and delivering friendly service to shoppers.