Retail Sales Associate: Customer Service & Cash Handling

Citi Trends, Inc.; Shreveport (LA); On-site; USD 17,000 - 21,000; Full time

Job summary

CITITRENDS, Inc. is seeking a Sales Associate to deliver outstanding customer service in-store and to possess knowledge of merchandise to satisfy customers. This role emphasizes integrity, effective communication, and the ability to work in a dynamic retail setting, including nights and weekends.

The Sales Associate will contribute to a positive work culture, assist with store operations, and support management with loss prevention and merchandising tasks as needed.

Qualifications

• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform basic math calculations.
• High school diploma or equivalent.

Responsibilities

• Process freight to maintain stock levels.
• Assist with price changes and markdowns.
• Balance register according to company policy.
• Bag merchandise efficiently during transactions.
• Handle all cash, checks and credit cards per policy.
• Obtain approvals for returns, voids and checks.
• Maintain cleanliness and housekeeping duties.
• Provide customer service and greet customers.
• Explain exchange/refund policies to customers.
• Support Loss Prevention procedures and report incidents.

Skills

Communication skills

Flexible schedule

Math calculations

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. is seeking a Sales Associate to deliver outstanding customer service in-store and to possess knowledge of merchandise to satisfy customers. This role emphasizes integrity, effective communication, and the ability to work in a dynamic retail setting, including nights and weekends.

The Sales Associate will contribute to a positive work culture, assist with store operations, and support management with loss prevention and merchandising tasks as needed.