Retail Sales Associate / Customer Service

Elements Massage; Town of Clifton Park (NY); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Monthly bonuses

Medical & Dental

401(k) with up to 4% employer match

1 free monthly massage or facial

Retail discounts

Job summary

Elements Massage Clifton Park is seeking a confident, focused Sales Specialist who owns the client experience from the initial booking to checkout, delivering a polished greeting and membership sale. This part-time role emphasizes evenings and weekends to support peak client hours.

Maintain a pristine studio environment, actively manage the schedule to maximize provider bookings, and build lasting client relationships while earning $16–$18 per hour plus uncapped monthly bonuses and a benefits

Qualifications

• Sales confidence with 2+ years of retail or service sales.
• Professional mindset: focused, reliable, accountable.
• Sharp multitasking and comfortable with scheduling software.

Responsibilities

• Own the client journey from booking to greeting to membership checkout.
• Maintain a pristine, organized studio environment as a signature look.
• Effectively manage calendar to maximize provider bookings and minimize gaps.

Skills

Sales experience

Retail sales

Customer service

Scheduling software

Tools

Scheduling software

Job description

Overview

Sales & Service Specialist – Elements Massage Clifton Park

We aren't looking for a "receptionist." Elements Massage Clifton Park is seeking a confident, focused, and friendly Sales Specialist who takes complete ownership of the client experience and the studio environment.

Compensation & Perks

• Hourly Pay: $16-$18/hour (based on experience/availability).

• Monthly Bonuses: Uncapped incentives for hitting membership and enhancement sales goals.

• Benefits: Medical & Dental + 401(k) with up to 4% employer match.

• Wellness for You: 1 free monthly massage or facial + deep retail discounts.

Schedule Expectations

• Position: Part-time.

• Shift Standard: 4-6 hour shifts.

• Availability: Evenings and weekends are a requirement to support our peak client hours.

You Own the Experience

• The Entire Journey: You drive the client relationship from the initial booking, to a polished greeting, to confidently closing the membership sale at checkout.

• The Studio Environment: You take pride in maintaining a pristine, organized, and premium environment. The look and feel of our studio is your signature.

• Schedule Density: You actively manage the calendar to eliminate empty "blue space" and maximize provider books.

What We Need

• Sales Confidence: 2+ years of retail or service sales (membership sales experience is a huge plus).

• Professional Mindset: Highly focused, reliable, and accountable. You are friendly, yet never casual.

• Execution: Sharp multitasking skills and comfort with scheduling software.

Our Culture

We provide a respectful, drama-free, and high-energy workplace that rewards true professional dedication.

Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.