Retail Sales Associate / Customer Service

Elements Massage; San Antonio (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Starting pay $13 per hour

Commission on membership sales (up to

Monthly wellness perk: 1-hour massage

Free chiropractic adjustment monthly

Job summary

Elements Massage in the United States is hiring a Retail Sales Associate to help clients relax, recharge, and feel their best. The role focuses on guiding guests through wellness memberships, building relationships, and delivering exceptional service in a friendly, wellness-focused studio environment.

We offer starting pay, commission opportunities, and monthly wellness perks that support a positive team culture.

Qualifications

• A friendly, welcoming personality and a passion for customer service.
• Strong communication and interpersonal skills.
• Someone who enjoys connecting with clients and building relationships.
• A motivated individual who is comfortable with sales and excited to earn commission.
• A dependable team player who takes pride in creating a great client experience.

Responsibilities

• Guide clients through our wellness membership options using a proven sales process.
• Connect authentically with new and returning clients — listening is key!
• Turn any customer concerns into moments of exceptional service.
• Support overall studio success through cleanliness, organization, and teamwork.
• Upsell service enhancements and encourage long-term relationships through membership sales.
• Must be available to work evenings and weekends.

Job description

Overview

We're Hiring! Retail Sales Associate

Help Our Clients Relax, Recharge & Feel Their Best!

Are you a people person who loves creating positive experiences for others? Do you enjoy connecting with clients, providing exceptional customer service, and working in a welcoming, wellness-focused environment?

Elements Massage is looking for a friendly, motivated Retail Sales Associate to join our team!

We're more than just a massage studio. We're dedicated to helping our clients prioritize their well-being, relax, and feel their best. As part of our team, you'll play an important role in creating a welcoming atmosphere, building client relationships, and helping guests find the services and memberships that fit their needs.

Why You'll Love Working With Us

• Starting Pay: $13 per hour

• Commission Opportunities: Earn commission on membership sales, with opportunities to make $150+!

• Monthly Wellness Perk: Enjoy a complimentary 1-hour massage or facial every month!

• Free Monthly Chiropractic Adjustment: Take advantage of a complimentary adjustment at The Joint, conveniently located in our shopping center.

• Positive Work Environment: Join a team that values great customer service, teamwork, and helping others feel their best.

What We're Looking For

• A friendly, welcoming personality and a passion for customer service.

• Strong communication and interpersonal skills.

• Someone who enjoys connecting with clients and building relationships.

• A motivated individual who is comfortable with sales and excited to earn commission.

• A dependable team player who takes pride in creating a great client experience.

Responsibilities

• Guide clients through ourwellness membership optionsusing a proven sales process

• Connect authenticallywith new and returning clients — listening is key!

• Turn any customer concerns intomoments of exceptional service

• Support overall studio success throughcleanliness, organization, and teamwork

• Upsell service enhancementsand encourage long-term relationships through membership sales

• Must be available to work evenings and weekends

Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.