Retail Sales Associate / Customer Service

Elements Massage; Las Vegas (NV); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Free massage

Monthly bonus

Wellness-focused environment

Job summary

Elements Massage in Las Vegas, NV is hiring a Wellness Membership Advisor to guide clients through our wellness programs and deliver a concierge spa experience. You’ll greet guests, promote memberships, schedule appointments, and process payments in a calm, wellness-focused studio.

Join a friendly team that values outstanding customer service, reliability, and the ability to multitask in a fast-paced front desk role. Pay is $15–$16 per hour with monthly bonus opportunities.

Qualifications

• Friendly, outgoing, professional personality.
• Strong customer service and communication skills.
• Availability to consistently work the schedule listed above.
• Prior retail sales or membership sales experience preferred.
• Experience in a spa, salon, wellness, or hospitality setting is a plus.

Responsibilities

• Follow our proven sales process to promote the Elements Wellness Program and build client loyalty.
• Greet clients and create a welcoming, relaxing atmosphere.
• Schedule appointments, answer phones, and process payments.
• Deliver outstanding customer service and personalized experiences.
• Turn client concerns into positive, solution-focused experiences.
• Help maintain a clean, organized, spa-like environment.

Skills

Customer service

Communication

Multitasking

Reliability

Teamwork

Tools

Scheduling software

Payment software

Job description

Overview

Wellness Membership Advisor

Love Wellness, Self-Care & Helping People? Join Our Team!

If you’re looking for a customer service and sales role where you can make a positive impact on clients every day, we’d love to meet you! We’re looking for upbeat, friendly, and motivated individuals to join our wellness-focused front desk team.

This is more than just a desk job — you’ll help create an amazing experience for every client who walks through our doors while working in a supportive, spa-like environment. Our studio offers a calm, welcoming atmosphere focused on wellness, relaxation, and creating a positive experience for both clients and staff.

Current Schedule We Are Hiring For

We are specifically looking to fill the following shifts:

• Monday: 3:00 PM–9:00 PM
• Wednesday: 8:00 AM–3:00 PM
• Thursday: 8:00 AM–3:00 PM
• Friday: 3:00 PM–9:00 PM
• Saturday: 3:00 PM–9:00 PM

Perks & Benefits

• FREE massage & facial services for employees
• Pay: $15–$16 per hour, depending on experience
• Monthly bonus opportunities based on performance
• Fun, positive, wellness-focused environment

What You’ll Do

• Follow our proven sales process to promote the Elements Wellness Program and build client loyalty
• Greet clients and create a welcoming, relaxing atmosphere
• Schedule appointments, answer phones, and process payments
• Deliver outstanding customer service and personalized experiences
• Turn client concerns into positive, solution-focused experiences
• Help maintain a clean, organized, spa-like environment

What We’re Looking For

• Friendly, outgoing, and professional personality
• Someone who enjoys connecting with people and truly listening to clients’ needs
• Strong customer service and communication skills
• Ability to multitask and stay organized
• Reliable and dependable attendance
• Comfortable working both independently and as part of a team
• Availability to consistently work the schedule listed above

Qualifications

• Prior retail sales or membership sales experience preferred
• Customer service experience in a spa, salon, wellness, or hospitality setting is a plus
• Comfortable using scheduling and payment software systems
• Passion for wellness, self-care, and creating a positive environment for both clients and coworkers

Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.