Retail Sales Associate / Customer Service

Elements Massage; Charleston (SC); On-site; USD 24,796 - 27,552; Part time

Benefits offered by this job

Pay $18 per hour

Medical insurance

Complimentary monthly massage or facial

Job summary

Elements Massage in Charleston, South Carolina is seeking a Wellness Membership Advisor (WMA). This role focuses on positively impacting clients through effective sales and exceptional customer service. The ideal candidate has a background in retail sales and a passion for providing a memorable client experience.

The position offers a pay rate of $18 per hour, along with perks like medical insurance and complimentary monthly massages or facials at the studio.

Qualifications

• Prior retail sales experience preferred, especially in selling memberships or services.
• Customer service experience in spa-like environments is preferred.
• Familiarity with scheduling and payment computer programs.

Responsibilities

• Follow proven sales processes to sell the Elements Wellness Program.
• Build customer loyalty through effective communication.
• Turn client criticism into examples of great customer service.

Skills

Sales

Customer Service

Listening

Job description

Overview

Wellness Membership Advisor (WMA)

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Wellness Membership Advisor enjoy the following perks:

• Pay $18 per hour
• Medical insurance
• A complimentary monthly massage or facial at the studio

Here's what we are looking for:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
• Prior retail sales experience preferred; selling memberships or services in‑person to potential clients.
• Customer Service in a spa‑like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‑to‑learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.

Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.