Retail Sales Associate: Customer Experience Pro

The TJX Companies, Inc.; Winchester (VA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Job summary

The TJX Companies, Inc. in Winchester, VA is hiring for a store associate to deliver an outstanding customer experience across TJ Maxx locations. You will engage customers, process purchases, promote loyalty programs, and uphold merchandising standards while supporting a safe, clean store environment.

The role emphasizes adaptability, teamwork, and strong communication to handle diverse customer needs and shifts. Competitive benefits and growth opportunities accompany the position.

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond to changes and unexpected situations
• Capable of lifting heavy objects with or without accommodation
• Works well with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Model established customer experience practices with customers and team
• Support a positive store culture with honesty, integrity, and respect
• Accurately rung customer purchases/returns and count change
• Promote credit and loyalty programs
• Maintain merchandising standards and prepare merchandise for the floor
• Process and prepare merchandise per procedures
• Assist in store recovery and maintain store cleanliness
• Provide and accept feedback and adhere to labor policies
• Support shrink reduction goals and safety awareness

Skills

Customer service

Flexibility

Communication

Multi-tasking

Attention to detail

Team collaboration

Job description

The TJX Companies, Inc. in Winchester, VA is hiring for a store associate to deliver an outstanding customer experience across TJ Maxx locations. You will engage customers, process purchases, promote loyalty programs, and uphold merchandising standards while supporting a safe, clean store environment.

The role emphasizes adaptability, teamwork, and strong communication to handle diverse customer needs and shifts. Competitive benefits and growth opportunities accompany the position.