Retail Sales Associate — Customer Experience & Merchandising

The Children's Place; Irving (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

The Children’s Place in Irving, Texas is seeking a Sales Associate to support the Store Leadership Team in achieving company goals. You will model excellent customer service, maintain product knowledge, and use effective selling techniques.

Help keep the store and backroom well-organized and ensure merchandise presentation meets company standards. Responsibilities include greeting customers, addressing concerns, processing transactions, and assisting with stock replenishment and promotions.

Qualifications

• Excellent customer engagement and service.
• Strong time management and organizational skills.
• Ability to work in a team environment and adapt to changing priorities.

Responsibilities

• Be aware of customer activity and respond with urgency.
• Greet and acknowledge customers with appropriate level of service.
• Communicate value of merchandise and current promotions.
• Handle customer concerns with sound judgment and propose solutions for out-of-stock items.
• Provide fast, friendly service at the cash wrap and educate customers on PLACE Card benefits.
• Maintain stock levels and ensure sizes and styles are represented.
• Follow standards of merchandise presentation, signage, and display.
• Keep stockroom neat, organized, and safe; support a customer-ready environment.
• Perform daily housekeeping to company standard.
• Contribute to store goals and flexibly process stock as needed.

Skills

Customer service

Time management

Teamwork

Adaptability

Stock handling

Education

High School diploma or equivalent

Job description

The Children’s Place in Irving, Texas is seeking a Sales Associate to support the Store Leadership Team in achieving company goals. You will model excellent customer service, maintain product knowledge, and use effective selling techniques.

Help keep the store and backroom well-organized and ensure merchandise presentation meets company standards. Responsibilities include greeting customers, addressing concerns, processing transactions, and assisting with stock replenishment and promotions.