Retail Sales Associate — Customer Experience Champion

Citi Trends; Forest (MS); On-site; USD 21,000 - 32,000; Full time

Job summary

Citi Trends in Forest, MS, is hiring a Sales Associate to deliver excellent customer service and maintain product knowledge to boost customer satisfaction. The role requires proactive, vigilant engagement with shoppers and adherence to policies while contributing to a positive store culture.

The position reports to Store Management and involves handling cash, assisting with merchandising, and supporting loss-prevention efforts in a fast-paced retail environment.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance register according to company policy.
• Provide customer service and greet customers.
• Assist management with merchandising on the sales floor.
• Explain exchange/refund policies and assist with loss prevention.

Skills

Communication

Flexible schedule

Math abilities

Education

High school diploma or equivalent

Job description

Citi Trends in Forest, MS, is hiring a Sales Associate to deliver excellent customer service and maintain product knowledge to boost customer satisfaction. The role requires proactive, vigilant engagement with shoppers and adherence to policies while contributing to a positive store culture.

The position reports to Store Management and involves handling cash, assisting with merchandising, and supporting loss-prevention efforts in a fast-paced retail environment.