Customer-First Retail Sales Associate

Citi Trends, Inc.; Carthage (MS); On-site; USD 14,000 - 21,000; Full time

Job summary

Citi Trends in Carthage, MS is seeking a Store Sales Associate to deliver outstanding customer service and maintain in-store merchandise knowledge. The role emphasizes proactive engagement, integrity, and strong communication in a fast-paced retail environment.

The position supports store operations, reinforces loss prevention, and requires a neat appearance and a customer-focused attitude. This is an in-store role with opportunities to contribute to a positive team culture.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assisting with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Provides proper customer service such as greeting customers and inviting them to return.
• Follows all safety procedures.
• Assists management in merchandising sales floor according to stock level.
• Explains exchange/refund policies to customers after transactions.
• Performs other duties as assigned.

Skills

Communication

Flexibility

Mathematics

Education

High school diploma or equivalent

Job description

Citi Trends in Carthage, MS is seeking a Store Sales Associate to deliver outstanding customer service and maintain in-store merchandise knowledge. The role emphasizes proactive engagement, integrity, and strong communication in a fast-paced retail environment.

The position supports store operations, reinforces loss prevention, and requires a neat appearance and a customer-focused attitude. This is an in-store role with opportunities to contribute to a positive team culture.