Retail Sales Associate — Customer Experience

The TJX Companies, Inc.; Carbondale (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Associate discount

401(k)

Medical/dental/vision

HSA

Life insurance

Short/long term disability

Paid holidays/vacation/sick

Adoption assistance

Referral bonuses

Credit union

Scholarship program

Smaller benefits list

Job summary

The TJX Companies, Inc. is seeking store team members in Carbondale, IL to deliver exceptional customer service, maintain a clean store, and support various store areas as needed. You will engage with customers, process transactions, and promote loyalty programs while upholding safety and loss-prevention standards.

Strong communication, multitasking abilities, and a flexible schedule are essential; prior retail experience is preferred to thrive in a fast-paced environment.

Qualifications

• Possesses excellent customer service skills.
• Capable of flexible scheduling to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking and responding to changes quickly.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors; prior retail experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and upholding service principles.
• Maintain a clean, organized store environment and adhere to operating procedures.
• Assist in multiple store areas as needed to support business needs.
• Ring purchases and returns accurately and promote credit and loyalty programs.
• Participate in store recovery, safety, and loss-prevention activities.

Skills

Customer service

Flexibility

Communication

Organizational skills

Multitasking

Physical ability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking store team members in Carbondale, IL to deliver exceptional customer service, maintain a clean store, and support various store areas as needed. You will engage with customers, process transactions, and promote loyalty programs while upholding safety and loss-prevention standards.

Strong communication, multitasking abilities, and a flexible schedule are essential; prior retail experience is preferred to thrive in a fast-paced environment.