Store Cleaning & Customer Experience Associate

The TJX Companies, Inc.; Mattoon (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

The TJX Companies, Inc. Sierra Store in Mattoon, IL is hiring for a Customer Service Associate. You will engage with customers to deliver a positive shopping experience and maintain a clean, organized sales floor.

You will process purchases and returns, promote loyalty programs, and support store operations while adhering to policies on safety and loss prevention. This role emphasizes teamwork, reliability, and flexibility in a fast-paced retail environment.

Qualifications

• Excellent customer service skills.
• Willing to work flexible hours.
• Strong communication and organizational skills.
• Ability to multi-task and adapt to changes.

Responsibilities

• Provide highly satisfied customer experience by engaging with customers.
• Accurately ring purchases and returns per procedures.
• Promote credit and loyalty programs.
• Maintain store cleanliness and organization.
• Adhere to labor laws and safety standards.
• Support loss prevention and store recovery as needed.

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Job description

The TJX Companies, Inc. Sierra Store in Mattoon, IL is hiring for a Customer Service Associate. You will engage with customers to deliver a positive shopping experience and maintain a clean, organized sales floor.

You will process purchases and returns, promote loyalty programs, and support store operations while adhering to policies on safety and loss prevention. This role emphasizes teamwork, reliability, and flexibility in a fast-paced retail environment.