Seasonal Retail Associate — Customer Experience

The TJX Companies, Inc.; Wheaton (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k)

Job summary

The TJX Companies, Inc. in Wheaton, IL is hiring a Retail Customer Service Associate to deliver a highly satisfied customer experience by engaging with customers, maintaining store standards, and supporting daily operations.

You will learn our customer experience principles, assist in processing purchases, promote loyalty programs, and contribute to a safe, clean store environment while adapting to a flexible schedule.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Job description

The TJX Companies, Inc. in Wheaton, IL is hiring a Retail Customer Service Associate to deliver a highly satisfied customer experience by engaging with customers, maintaining store standards, and supporting daily operations.

You will learn our customer experience principles, assist in processing purchases, promote loyalty programs, and contribute to a safe, clean store environment while adapting to a flexible schedule.